Frequently Asked Questions – Car Rental in Geneva and Switzerland

Renting a car in Geneva is an excellent way to discover Switzerland’s beauty at your own pace. To make your booking process simple and transparent, we have collected answers to the most common questions our customers ask. If you have additional questions, our support team is available 24/7 to assist you.

How can I book a car with RentCarGeneva.ch?

Booking online is quick and straightforward:

1. Choose your pick-up location and dates (most customers choose Geneva Airport).

2. Select the car that best fits your needs.

3. Confirm your booking online – no credit card required.

4. Pay when you pick up the car.

You will receive a confirmation email immediately, and your booking is guaranteed.

Do I need a credit card to rent a car?

No. Unlike many international car rental companies, we allow reservations without a credit card. You can book online and pay upon pick-up using cash, debit, or other accepted methods. This flexibility makes us a preferred choice for travelers who do not have or do not wish to use a credit card.

What documents are required at pick-up?

When collecting your car, please bring:

• A valid passport or national ID card

• A valid driving license (Category B) held for at least one year

• An International Driving Permit (if your license is not in Latin script)

• Your reservation confirmation

Having these documents ready will ensure a fast and smooth check-out process.

What types of cars are available?

Our fleet covers all categories to meet different travel needs:

• Economy cars – ideal for city driving and short trips

• Family sedans – comfortable and spacious for longer journeys

• SUVs and crossovers – perfect for mountains and winter roads

• 7-seater vans – suitable for group travel or extra luggage

• Luxury cars – for those who prefer premium comfort

All vehicles are modern, well-maintained, and regularly serviced.

 Are cars equipped for winter driving?

Yes. During the winter season, all our vehicles come equipped with winter tires, as required by Swiss law. We also provide snow chains on request, especially useful if you plan to drive in alpine regions or ski resorts.

Can I travel outside Switzerland with my rental car?

Yes, but you will need prior authorization from us. Cross-border travel is allowed to neighboring countries such as France, Italy, Germany, and Austria. Please inform us before your trip so we can provide the necessary documents and insurance coverage.

Is there a mileage limit?

All rentals come with unlimited mileage unless otherwise stated. You can drive as much as you like without worrying about additional charges for distance traveled.

What is included in the rental price?

Our prices are transparent and include:

• Unlimited mileage (in most cases)

• Swiss motorway vignette

• Winter tires during the season

• Basic insurance coverage

• 24/7 roadside assistance

Optional extras (such as GPS, child seats, Wi-Fi, additional driver) are available at an extra cost.

Do I need to pay a deposit?

In most cases, we do not require a deposit, especially for standard categories. However, for luxury or premium cars, a security deposit may be requested. Please check your booking confirmation for details.

What fuel policy applies?

Our standard fuel policy is “same-to-same”. This means you should return the vehicle with the same fuel level it had at pick-up. A clear note of the fuel level is included in your rental agreement.

What are the speed limits in Switzerland?

Swiss traffic laws are very strict. Speed limits are:

• 50 km/h in urban areas

• 80 km/h on rural roads

• 120 km/h on motorways

Please note that fines for speeding are high, and violations are registered quickly by radar systems.

Can I cancel my booking?

Yes. Cancellations are free of charge. We understand travel plans can change, so you can cancel your reservation anytime without penalties.

What happens if I have an accident or breakdown?

In case of accident or technical issue:

1. Ensure everyone’s safety first.

2. Contact our 24/7 emergency line immediately.

3. We will provide roadside assistance or a replacement car if necessary.

Insurance details and contact numbers will be provided at pick-up.

Can I add an additional driver?

Yes, you can add extra drivers to your contract. The additional driver must present a valid license and passport/ID. A small daily fee may apply.

Are child seats available?

Yes. In Switzerland, child seats are mandatory for children under 12 years or shorter than 150 cm. We provide seats for different age groups – infant, toddler, and booster – at an additional cost.

Where can I park in Geneva?

Parking in Geneva can be challenging, but there are several options:

• Blue zones – time-limited parking with a blue disc

• Street parking – pay-and-display machines

• Underground garages – recommended for central areas

Be careful: fines for illegal parking are expensive and strictly enforced.

Why choose RentCarGeneva.ch?

• No credit card required

• Transparent pricing with no hidden fees

• Free cancellation policy

• Wide fleet of modern vehicles

• Winter equipment included

• Multilingual customer service

• Convenient location at Geneva Airport

Our goal is to make your rental experience smooth, flexible, and stress-free.

Final tips for your rental

• Always carry your documents with you when driving.

• Respect traffic rules to avoid fines.

• Check fuel type before refueling.

• Inspect the car at pick-up and drop-off.

• Ask our staff for travel tips – we are happy to help!

With this FAQ guide, you now have all the essential information about renting a car in Geneva and Switzerland. If you still have questions, please contact our team anytime – we are available 24/7 to support you.